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M What's new in the Academy — September 2026 This is where new courses, rewritten lessons and new features get posted. Here's where things stand as of today. **The library** 22 courses, 166… Michael Cummings · 2 months ago · Updates 00 M How to get a good answer fast Post your question here, or right on the lesson page where you got stuck — either works, and lesson questions show up on that… Michael Cummings · 2 months ago · Get Help 00 M Introduce yourself — I'll go first Three lines is plenty. Copy the format if it helps: **What you do and where.** **The one thing eating your week right now.** **What… Michael Cummings · 2 months ago · Introduce Yourself 00 M Start here: how this room works Welcome in. I'm Mike — I run MCM Digital Products out of Manitowoc, Wisconsin, and I built this Academy for people who run real… Michael Cummings · 2 months ago · Community 00 M How many reviews did you get last month, and who asked for them? Lesson 2 of the Reputation course says the gap between you and the shop with 300 reviews isn't talent, it's that they ask every… Michael Cummings · 4 days ago · Community 00 M Rewarding a referral is fine. Rewarding a review is not — and most owners mix these up This week's check of the courses turned up a correction I need to put in front of you, because the old wording in the… Michael Cummings · 4 weeks ago · Updates 00 M Google tightened its rules on asking for reviews — two common habits are now violations This week's check of the courses turned up a change worth your attention if you ask customers for reviews — which should be all… Michael Cummings · 1 month ago · Updates 00 M Two things changed outside the Academy — both worth two minutes Routine check of the courses this week turned up two changes out in the world that affect what you were told to do. Both… Michael Cummings · 1 month ago · Updates 00 M Pull your missed-call count. What did it say? First lesson of AI Employees asks you to do one thing: open your phone system and pull the actual count of calls you missed… Michael Cummings · 2 months ago · Community 00 M Grok course updated: there's a team plan now Quick heads up for anyone who's been through the Grok course. When we wrote it, Grok had no proper business plan — so the… Michael Cummings · 2 months ago · Updates 00