Who we serve

Automotive Marketing That Keeps the Bays Full and the Phone Answered

Nobody shops around for an oil change or a brake job. They search, they pick whoever shows up with good reviews and open hours, and they call once. We make sure that's you — and that the customer who came in today is back when the next service is due.

Get My Free Business Audit See the Full System

Sound familiar?

The problems we hear from repair shops and quick lubes every week

The phone rings while everyone's under a lift — "Can you get me in today?" goes to voicemail, and the customer calls the next shop on the map

The Google listing is stuck in the past: wrong hours, the old owner's name, photos from years ago, and reviews nobody answered

Customers only think about you when something breaks — oil changes, rotations, and alignments are all on a schedule, and nobody reminds them

5,000 miles

is how often they need to remember you.

Every oil change is a chance to book the next one. Most shops leave it to chance — and the customer ends up wherever they happen to be driving past.

60-second calculator

What are missed calls costing you?

Every call that rolls to voicemail is a customer deciding whether to wait for you or call the next name. Put in your own numbers — nothing is saved, nothing is sent.

Use your real numbers. The starting values are placeholders, not averages.
Not sure how many you miss? Your phone's call log will tell you — or the free audit will.

Open the full calculator — how the math works and how to stop missing calls

Calls you get in a typical week 40 Share that go unanswered (after hours, on a job, on another line) 15% Of those, how many would have booked if you'd answered 40% Your average job or ticket $

Walking out the door every year $0

0calls missed / month

0jobs lost / month

$0lost / month

Find My Leaks — Free Audit

An estimate from your own inputs, not a promise. It doesn't count the repeat work, referrals and reviews a lost customer takes with them.

The fix

What we build for repair shops and quick lubes

A Google listing that actually works — correct ownership and hours, current photos of your shop and your people, every service listed, every review answered, so "oil change near me" at 7:45 AM ends in your lot
A page for every service you sell — oil changes, brakes, tires, check-engine diagnostics, AC, alignments, fleet work — written the way a customer searches, with your real photos
An AI receptionist that answers on the first ring, quotes what you tell it to quote, takes the year-make-model, and books the car — while your techs stay on the job
Reminders and reviews on autopilot: a text when the next service is due, a review request when the keys go back, a nudge on the tires you recommended — the difference between a one-time customer and a regular

Nearly every one of those searches happens within a few miles of your bay doors, which makes this a local SEO problem before it is anything else.

This is the same system we run for local service businesses whose customers search exactly the way yours do — fast, on a phone, ready to call the first name that looks trustworthy.

The difference

Why repair shops and quick lubes switch to MCM

Most marketing companies sell you tools and a monthly invoice. With MCM the work gets done for you, the software is included, and you see proof every week.

The typical agency MCM Digital Products

How you reach them A support ticket, a general inbox, or whoever has your file this month Michael directly — his personal cell, text, direct email, and a clients-only meeting link

What you hear from them Not much — until the invoice A report every week of everything that got done — work Michael checked himself

What they recommend Whatever is on this month's upsell list Only what you need. If you don't need it, he'll tell you

The software Extra subscriptions you pay for and have to learn All of it included — nothing to buy, set up or figure out

How tech savvy you need to be Enough to log in, pull reports and chase answers Not at all. That's my job

How many vendors A website guy, an SEO company, a social media person — each blaming the others One point of contact — every piece of work runs through Michael

When something breaks You find out from a customer Caught in the weekly check and fixed

If you ever leave The site and the data can stay behind You own what we build — site, profile, content, data

See Where You Stand — Free Audit

Proof, not promises

What owners say about working with Michael

Pulled live from Google — real names, real dates, and a link to verify every one.

Questions owners ask

Automotive marketing questions, answered

We just took over the shop. Should we start a new Google listing?

No — that's the most common mistake we see. The old listing holds your reviews, your map position, and years of history. We claim it, update the ownership details, and rebuild it around the shop you're running now. Starting fresh throws all of that away.

We're a quick lube, not a full repair shop. Does this still apply?

Even more so. Quick-lube customers pick on speed, price, and proximity, and they decide on the Google map. Your listing, your hours, your reviews, and a simple "get in today" booking path matter more than a fancy website. We size the package to that.

Can the AI receptionist really handle car questions?

It handles what you tell it to. It can quote standard services, explain what's included, take the vehicle details, and book the appointment. Anything it isn't sure about — a diagnostic question, a warranty issue — it takes a message and texts your service writer. It never guesses about a customer's car.

Is it legal to text customers service reminders?

Yes, as long as they've agreed to it. We set up the opt-in at drop-off or on your website so every reminder is by permission, and the messaging line is registered the way carriers now require. You'll never have to think about it.

We get one-star reviews from people who didn't like the estimate. What then?

Two things. We answer every review — calmly, publicly, with the facts — because the next customer reads your reply more carefully than the complaint. And we make sure your happy customers are actually being asked, so a bad week doesn't define your rating.

What does it cost?

It depends on whether you're a one-bay quick lube or a dealership service department. Packages typically start around $500/month. The free audit shows exactly where you're losing customers today, and it's yours whether or not you hire us.

The Playbook